SUPPORT SERVICES

Rockport’s array of essential IT Support Services are provided on a fixed subscription basis. This eliminates the hidden costs of IT, which can be considerable. We also minimize IT hassles, leaving you and your staff free to work on the business and not be consumed with solving or being hindered by IT problems. Working as an extension of your business, Rockport’s Managed IT Services return value for your IT investment. Our team of professional Engineers work together to insure you and your staff get the highest level of support…far more than one or two internal IT staff could provide.

    • Server Management
    • Network Management
    • Total Network Security
    • Data Protection & Rapid Recovery
    • PC Management and Toll-Free Help Desk
    • Peace of Mind

One of the most feared expressions in modern times is, ‘The computer is down.’
-Norman Ralph Augustine

TECHNICAL SERVICES  

Rockport Technology Group is a provider of complete technical services and solutions that are designed to maximize the value of your company’s information technology investment. Our fully-certified professionals have proven expertise in creating custom, optimized network solutions for a wide range of enterprises. Whether your focus is on network design, security, performance, or maintenance, Rockport Technology Group we can fulfill your company’s specific IT needs.

Using a hands-on, structured approach, we provide targeted solutions that utilize proven methodologies. Acting as your virtual IT department, we analyze your network environment and create a sensible technology plan that addresses your particular requirements. We work with you ensure that our solution not only fulfills your technical demands, but that it also empowers your organization through improving operational efficiency, company productivity and information management.

The extensive experience and knowledge of the Rockport Technology Group’s staff, combined with our established partnerships, enables us to offer world-class technology solutions. Fulfilling all of your network requirements – from assessment to design, from implementation to ongoing support – we supply our customers with a “one stop shop” for all of their IT services. At Rockport Technology Group, we understand the critical importance of having a reliable and sophisticated IT infrastructure so that you can efficiently run your business and have time to focus on those issues that are most important.

Our services include network analysis, design, management, maintenance and security, as well as web hosting, voice, physical security and e-mail services. Rockport Technology Group professionals also have expertise in wireless data server virtualization, cloud services and storage area networks.

RESOURCES AVAILABLE

    • Premise Wiring for Voice and Data Applications, Secure High Speed Fiber Backbones.
    • Focus Partner – Hubbell
    • Physical Security to Include Key Scan Card Access, Video Surveillance, and General Alarm Systems.
        • Focus Partners – March Networks, KeyScan
    • Telephony Design to Include Single Site, Multi-Site and International Solutions for Analog, Digital, and IP Telephone Systems.
        • Focus Partners – Cisco IP Telephony, Avaya IP Office
    • Networking Design and Configuration for Data Centers, Network Infrastructure, and Wan Design to Include Routing, Security/VPN, Switching, and Wireless.
        • Focus Partners – Cisco, Netscreen, and Fortigate.
    • Server Design and Implementation: Design & Install Task Specific Servers for Today’s Most Demanding Applications File Server, Exchange, SQL, Multi-Media
        • Focus – Partners HP, Dell, and IBM
    • Operating System Support for Windows, Mac OS, Linux/Unix

Lets Talk

Learn how Rockport Technology Group can simplify your business move.

Contact us today for a quote

Recent News

Rockport Technology Group featured in The New England Real Estate Journal's Project of the Month.

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